Karla is an invaluable member of the LeConte team, having joined us in February 2022 with over ten years of experience in customer service and management. As Client Operations Manager, Karla is instrumental in delivering exceptional client service and outstanding operational execution, making a significant impact on the lives of our clients daily.

Driven by a commitment to excellence, Karla upholds values of honesty, kindness, generosity, and dependability in all aspects of her life. These values guide her actions and ensure that our clients receive the highest level of care and support. She is dedicated to exceeding expectations and providing a truly personalized experience for each client.

With a strong educational background and extensive professional experience, Karla is well-prepared to understand and address the unique needs of our clients. She holds the Certified Manager of Community Associations (CMCA) designation in property management and has completed various compliance and customer service certification programs throughout her career.

Karla finds great fulfillment in giving back to the community. She actively volunteers for activities and events at her children’s school, cherishing the opportunity to connect with them and make a positive impact on their lives. Since moving to Tennessee, Karla is enthusiastic about increasing her community involvement and contributing to local initiatives, demonstrating her genuine commitment to making a difference.

Residing in Maryville with her husband and two children, Karla shares a love for outdoor activities such as boating, fishing, and exploring the Smokies. Outside of work, she prioritizes quality time with her family, engaging in outdoor adventures, and creating lasting memories.